Terms and Conditions
Garden Bird Song
General
These terms and conditions apply to all products supplied to you, the customer, by Garden Bird Song
By accessing or using this website you acknowledge that you have read, understood and agree to be bound by these terms and conditions. If you do not agree with these terms and conditions, please do not use this site.
The contents of this website including design, images and text may not be copied, reproduced or used in any other form without the prior permission of Garden Bird Song.
Product description and efficacy
Product descriptions and measurements supplied by Garden Bird Song or the manufacturers are, to the best of our knowledge, complete and accurate.
We will always attempt to recommend the most appropriate product to resolve your specific problem but we cannot be held responsible if the product is ineffectual in your specific situation. Garden Bird Song neither gives nor implies any warranty regarding products suitability for your specific situation.
We reserve the right without prior notice, to change or amend information, prices or products supplied from this website.
Garden Bird Song will not be liable for any specific, indirect or consequential damage, or any damage whatsoever, that may result from using this website or relying on information supplied therein or through the use of products purchased from this website.
Product purchase
Ordering:
Payment:
Dispatch:
Delivery and acceptance:
Cancellation:
Complaints:
General
These terms and conditions apply to all products supplied to you, the customer, by Garden Bird Song
By accessing or using this website you acknowledge that you have read, understood and agree to be bound by these terms and conditions. If you do not agree with these terms and conditions, please do not use this site.
The contents of this website including design, images and text may not be copied, reproduced or used in any other form without the prior permission of Garden Bird Song.
Product description and efficacy
Product descriptions and measurements supplied by Garden Bird Song or the manufacturers are, to the best of our knowledge, complete and accurate.
We will always attempt to recommend the most appropriate product to resolve your specific problem but we cannot be held responsible if the product is ineffectual in your specific situation. Garden Bird Song neither gives nor implies any warranty regarding products suitability for your specific situation.
We reserve the right without prior notice, to change or amend information, prices or products supplied from this website.
Garden Bird Song will not be liable for any specific, indirect or consequential damage, or any damage whatsoever, that may result from using this website or relying on information supplied therein or through the use of products purchased from this website.
Product purchase
Ordering:
- Orders may be placed directly through our website or over the telephone. An order process is complete when we send you an email confirming that your order has been received and accepted. In the case of a telephone order, the order is complete when we have processed your payment
Payment:
- you will quickly and easily be able to see the final price of your purchase prior to paying by going into ‘your basket’ and completing your delivery preferences
- all displayed prices include vat where applicable
- your final price will include delivery
- payments should be in pounds sterling, £
- payments are processed through PayPal's secure server
- after placing an order the customer will receive an email confirming the content of the order, the price paid and the delivery specified
- if you notice any mistake in the order please notify us immediately by email or telephone
Dispatch:
- we will dispatch your product order (assuming it is in stock) on the delivery schedule notified to you in the order acceptance email and outlined in the 'Delivery' section of this website
Delivery and acceptance:
- the courier will require a signature from the purchaser on handover of the product unless you select an alternative option at checkout
- signed for products will become your responsibility after the courier has received your signature
- if the packaging is damaged on delivery, or you suspect damage, please open and inspect the goods before signing, or sign after filling in the couriers suspected damage form
- please notify us as soon as possible in the event of you receiving damaged goods and certainly within seven days
- we will always expect the chosen courier to deliver your goods within the time frame stated on our website. However, these time frames can only be indicative. Please contact us if you feel your goods are overdue and we will investigate
Cancellation:
- Garden Bird Song reserves the right to refuse any order or part order or to ask for further information in order to process an order.
- as the customer you have the right to cancel any order within fourteen days and receive a full refund. If the product is already in transit or has arrived, you will be required to deliver the product back to Garden Bird Song at your own cost and undamaged prior to refund
Complaints:
- if you have any complaint about our service or products please contact us as soon as possible by telephone or email: (01387 731 210 or info@woodfuel.coop)
- we will make every effort to resolve any problems you may have in a fair and equitable manner
- your statutory rights are not affected by any statements made within these terms and conditions
Your Privacy
We are committed to protecting your privacy.
We recognize that your privacy is important. This document outlines the types of personal information we receive and collect when you use www.gardenbirdsong.co.uk, as well as some of the steps we take to safeguard your information. We hope this will help you make an informed decision about sharing personal information with us.
Garden Bird Song strives to maintain the highest standards of decency, fairness and integrity in all our operations. Likewise, we are dedicated to protecting our customers', consumers' and online visitors' privacy on our website.
Personal Information
We do not store credit card details nor do we share customer details with any 3rd parties.
Garden Bird Song collects personally identifiable information from the visitors to our website only on a voluntary basis. Personal information collected on a voluntary basis may include name, postal address, email address, company name and telephone number.This information is collected if you request information from us, buy a product from us, participate in a contest we run, sign up to join our email list or request some other service or information from us. The information collected is internally reviewed, used to improve the content of our website, notify our visitors of updates, and respond to visitor inquiries. Once information is reviewed, it is discarded or stored in our files. If we make material changes in the collection of personally identifiable information we will inform you by placing a notice on our site. Personal information received from any visitor will be used only for internal purposes and will not, under any circumstances, be sold or provided to third parties unless we are legally obliged to do so.
Use of Cookies and Web Beacons
We may use cookies to help you personalize your online experience. Cookies are identifiers that are transferred to your computer's hard drive through your Web browser to enable our systems to recognize your browser. The purpose of a cookie is to tell the Web server that you have returned to a specific page. For example, if you personalize the site’s pages, or register with any of our site's services, a cookie enables Garden Bird Song to recall your specific information on subsequent visits. You have the ability to accept or decline cookies by modifying your Web browser; however, if you choose to decline cookies, you may not be able to fully experience the interactive features of the site.
A web beacon is a transparent image file used to monitor your journey around a single website or collection of sites. They are also referred to as web bugs and are commonly used by sites that hire third-party services to monitor traffic. They may be used in association with cookies to understand how visitors interact with the pages and content on the pages of a web site. We may serve third party advertisements that use cookies and web beacons in the course of advertisements being served on our web site to ascertain how many times you've seen an advertisement. No personally identifiable information you give us is provided to them for cookie or web beacon use, so they cannot personally identify you with that information on our web site.
Browsers can be set to accept or reject cookies or notify you when a cookie is being sent. Privacy software can be used to override web beacons. Taking either of these actions shouldn't cause a problem with our site, should you so choose.
Children's Online Privacy Protection Act
This website is directed to adults; it is not directed to children under the age of 13. We operate our site in compliance with the Children's Online Privacy Protection Act, and will not knowingly collect or use personal information from anyone under 13 years of age.
Non-Personal Information
In some cases, we may collect information about you that is not personally identifiable. We use this information, which does not identify individual users, to analyze trends, to administer the site, to track users' movements around the site and to gather demographic information about our user base as a whole. The information collected is used solely for internal review and not shared with other organizations for commercial purposes.
Dissolution
If Garden Bird Song is dissolved, the information we have obtained from you through your voluntary participation in our site will be permanently deleted. In that event, you will receive notice through our website.
How You Can Correct or Remove Information
We provide this privacy policy as a statement to you of our commitment to protect your personal information. If you have submitted personal information through our website and would like that information deleted from our records or would like to update or correct that information, please make your request through our Contact page.
Updates and Effective Date
Garden Bird Song reserves the right to make changes in this policy. If there is a material change in our privacy practices, we will indicate on our site that our privacy practices have changed and provide a link to the new privacy policy. We encourage you to periodically review this policy so that you will know what information we collect and how we use it.
Agreeing to Terms
If you do not agree to Garden Bird Song's Privacy Policy as posted here on this website, please do not use this site or any services offered by this site.
Your use of this site indicates acceptance of this privacy policy.
We recognize that your privacy is important. This document outlines the types of personal information we receive and collect when you use www.gardenbirdsong.co.uk, as well as some of the steps we take to safeguard your information. We hope this will help you make an informed decision about sharing personal information with us.
Garden Bird Song strives to maintain the highest standards of decency, fairness and integrity in all our operations. Likewise, we are dedicated to protecting our customers', consumers' and online visitors' privacy on our website.
Personal Information
We do not store credit card details nor do we share customer details with any 3rd parties.
Garden Bird Song collects personally identifiable information from the visitors to our website only on a voluntary basis. Personal information collected on a voluntary basis may include name, postal address, email address, company name and telephone number.This information is collected if you request information from us, buy a product from us, participate in a contest we run, sign up to join our email list or request some other service or information from us. The information collected is internally reviewed, used to improve the content of our website, notify our visitors of updates, and respond to visitor inquiries. Once information is reviewed, it is discarded or stored in our files. If we make material changes in the collection of personally identifiable information we will inform you by placing a notice on our site. Personal information received from any visitor will be used only for internal purposes and will not, under any circumstances, be sold or provided to third parties unless we are legally obliged to do so.
Use of Cookies and Web Beacons
We may use cookies to help you personalize your online experience. Cookies are identifiers that are transferred to your computer's hard drive through your Web browser to enable our systems to recognize your browser. The purpose of a cookie is to tell the Web server that you have returned to a specific page. For example, if you personalize the site’s pages, or register with any of our site's services, a cookie enables Garden Bird Song to recall your specific information on subsequent visits. You have the ability to accept or decline cookies by modifying your Web browser; however, if you choose to decline cookies, you may not be able to fully experience the interactive features of the site.
A web beacon is a transparent image file used to monitor your journey around a single website or collection of sites. They are also referred to as web bugs and are commonly used by sites that hire third-party services to monitor traffic. They may be used in association with cookies to understand how visitors interact with the pages and content on the pages of a web site. We may serve third party advertisements that use cookies and web beacons in the course of advertisements being served on our web site to ascertain how many times you've seen an advertisement. No personally identifiable information you give us is provided to them for cookie or web beacon use, so they cannot personally identify you with that information on our web site.
Browsers can be set to accept or reject cookies or notify you when a cookie is being sent. Privacy software can be used to override web beacons. Taking either of these actions shouldn't cause a problem with our site, should you so choose.
Children's Online Privacy Protection Act
This website is directed to adults; it is not directed to children under the age of 13. We operate our site in compliance with the Children's Online Privacy Protection Act, and will not knowingly collect or use personal information from anyone under 13 years of age.
Non-Personal Information
In some cases, we may collect information about you that is not personally identifiable. We use this information, which does not identify individual users, to analyze trends, to administer the site, to track users' movements around the site and to gather demographic information about our user base as a whole. The information collected is used solely for internal review and not shared with other organizations for commercial purposes.
Dissolution
If Garden Bird Song is dissolved, the information we have obtained from you through your voluntary participation in our site will be permanently deleted. In that event, you will receive notice through our website.
How You Can Correct or Remove Information
We provide this privacy policy as a statement to you of our commitment to protect your personal information. If you have submitted personal information through our website and would like that information deleted from our records or would like to update or correct that information, please make your request through our Contact page.
Updates and Effective Date
Garden Bird Song reserves the right to make changes in this policy. If there is a material change in our privacy practices, we will indicate on our site that our privacy practices have changed and provide a link to the new privacy policy. We encourage you to periodically review this policy so that you will know what information we collect and how we use it.
Agreeing to Terms
If you do not agree to Garden Bird Song's Privacy Policy as posted here on this website, please do not use this site or any services offered by this site.
Your use of this site indicates acceptance of this privacy policy.